UMUC-EUROPE GRADUATE PROGRAMS
BOWIE STATE UNIVERSITY

MGMT501 Syllabus

Course Title Managing Public & Private Organizations
Term TERM 1, 2003/2004
Education Center HANAU-PIONEER-GRAD
Faculty Member Nancy Cox - ncox@faculty.ed.umuc.edu

Faculty Contact Information:

Instructor: Nancy V. Cox
Mailing Address: UMUC – Unit 29216, APO AE 09102
Email Address: ncox@faculty.ed.umuc.edu

Consultation:

In classroom 30 minutes before and after class, otherwise by appointment

Required Texts and Readings:

American Psychological Association. (2001). Publication manual of the
  American Psychological Association
(5th ed.). Washington DC:
  Author.

Dessler, G. (2003). Management: Principles & practices for tomorrow's
  leaders,
(3rded.). Prentice Hall.

Rabin, J. (1989). Management thought and productivity (Part I). Public
  Productivity Review 12
(5):279-281. Retrieved June 30, 2003 from
  ABI/Inform database at http://www.umuc.edu/library/

Supplementary Readings:

None required. Students are encouraged to refer to the UMUC online library at http://www.umuc.edu/library The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students’ research and writing skills.

Recommended Journals:

A variety of full-text, online, free-of-charge, and pay-per-view journals are listed on the PA Webboard at http://webboard.ed.umuc.edu/~pa.

Public Productivity Review is especially useful in this course.

Course Description:

The focus of the course is on management responsibilities, functions and requirements common to all complex organizations. In addition, students will study the legal, political, and economic environments that contribute to similarities and differences between public and private sector endeavors, the problems with which they are concerned, and the values that influence their decision-making. This course satisfies the undergraduate priniciples of management prerequisite for the M.P.A. and M.S. programs. It is not open to students who have already satisfied the management prerequisite. It does not satisfy M.P.A. graduate degree requirements unless used as an elective in the management concentration.

Course Goals:

As a prerequisite to the M.P.A. and the M.S. in Management Information Systems, this course is designed to provide graduate students with foundational theories and concepts of management.

Course Objectives:

At the conclusion of the course, students will be able to:
   Analyze case material, web sites, public law, and research articles
   related to management.
   Investigate the relationship between historical and current issues
   in management.
   Utilize electronic resources to find primary source documents, data,
   statements on best practices, and research articles related to issues
   in management.
   Develop and present written and oral arguments, case studies, and/or
   research papers on current issues in management that make reference
   to and build on factual and expert information.

Grading Information:

Grades for this course will be assigned as follows:
 
    A     92%
    B     80 – 91%
    C     70 – 79%
    F     Below 70%
 
Please note that Bowie State University does not use "D" for graduate students. The grade F(a) is used to designate academic failure. F(n) is used to designate failure for non-completion.  Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog, available at http://www.ed.umuc.edu/general_info/publications/catalogs
or in your local Education Center.

Course Requirements:

10% Class Participation and Class Work
30% Midterm Examination
30% Final Examination
20% Research Paper
10% Research Paper Presentation

Description of Course Requirements:

Participate in classroom discussions: You are expected to come to class prepared to engage in all discussions in a professional and informed manner. Usually this requires two to three hours of additional for every hour of a face-to-face class.

Write graduate level papers or case studies: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Plan on committing approximately 150 hours over the duration of this course to researching and writing a total of 30 pages.

Orally/visually present prepared material: You are required to present your research in a professional manner including an oral presentation accompanied by appropriate visual material.

Complete a mid-term and a final examination: The examination process in this class will assist you in developing the writing and critical thinking skills necessary to successfully passing the comprehensive exam required of all graduate students. The questions used will either be taken directly from past comprehensive exams or written as though to be included on a comprehensive exam.

Course Schedule:

Session 1 (Aug. 16): Overview: THE ENVIRONMENT OF MANAGING
Chapter 1:The Environment and Foundations of Modern Management Chapter 2:Managing in a Cultural and Ethical Environment
Events: Introductions, Review of syllabus, Clarification of goals, objectives and requirements, Orientation to subject

Session 2 (Aug 17): Part I: PLANNING
Chapter 3: Decision Making
Chapter 4: The Basic Planning Process
Event: Submit Research Topic

Session 3 (Sept. 6):
Chapter 5: Strategic Management
Part II: ORGANIZING
Chapter 6: Fundamentals of Organizing
Chapter 7: Designing Organizational Structures

Session 4 (Sept. 7):
Chapter 8: Managing Organizational Change
Chapter 9: Staffing and Human Resource Management
Event: Review, Mid-term Exam

Session 5 (Sept. 20) Part III: LEADING
Chapter 10: Being a Leader
Chapter 11: Influencing Individual Behavior and Motivation

Session 6 (Sept. 21)
Chapter 12: Improving Communication Skills
Chapter 13: Managing Groups and Teams

Session 7 (Oct. 4): Part IV: CONTROLLING
Chapter 14: Controlling and Building Commitment
Chapter 15: Managing World-Class Operations (OM)
Event: Paper Presentations

Session 8 (Oct. 5)
Chapter 16: Managing in Action
Chapter 17: Managing Entrepreneurial Organizations
Chapter 18: Managing in a Global Environment
Event: Paper Presentations, Review, Final Exam, Course Evaluations

Academic Policies:

Please refer to the UMUC-Europe Graduate Catalog, available online at http://www.ed.umuc.edu/general_info/publications/catalogs/ or from your local Education Center, for information on the following:
 
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
NondiscriminationStudents with Disabilities

Faculty Bio:

Before joining UMUC, Nancy Cox was the Manager of New Technology Integration for Walt Disney World in Orlando, Florida, a role that included strategic planning and implementation of core infrastructure applications such as directory services, electronic messaging, calendaring, workflow and e-business technologies for over 55,000 users. She managed over $7M in complex application deployment projects. In the Y2K Electronic Calendar project she implemented a new calendaring system for 8,500 users (on time and under budget). In the Microsoft Exchange implementation project she replaced cc:Mail with a new electronic messaging system for 23,000 users. This project was the largest and most successful infrastructure project in the year 2000, completed ahead of schedule by 3 months and under budget by 10% with a high degree of end user acceptance. Cox then managed the implementation of a new Metadirectory system that linked strategic information in six separate directories, CastView (the human resources database), Exchange, phone directory, Novell LAN, Microsoft NT LAN, and Active Directory, to form a unique “e-persona” for over 55,000 Cast members.

Prior to joining Disney, Cox was the Sr. Technology Editor for Network Computing magazine covering collaborative computing products and services. She created and managed the Real World Lab at Disney where she tested products and shared her findings with the magazine readership and Disney Information Services. She also served as an on-site consultant to Disney for product research, strategic trend analysis, requests for information and focus groups.

Previously, Cox was the Messaging Systems Architect for Lockheed Martin Corporation in Orlando, Florida, a role that included the planning and implementation of large-scale messaging system interconnectivity, directory services and multimedia technologies for 190,000 users. She was the recipient of the Renaissance Award for “Author of the Year” in 1995 and a Bronze Vision Award for her work in multimedia networking.

Cox has published seven books on a variety of technical subjects. Her latest title, Directory Services: Design, Implementation and Management (Digital Press), was published in 2002. She authored Building and Managing a Web Services Team (Van Nostrand Reinhold, 1997) and was the editor of Auerbach's Handbook of Electronic Messaging (1998 and 1999 editions) and Electronic Messaging - Best Practices (2000 edition). She co-authored the LAN Times Guide to Multimedia Networking (Osborne McGraw-Hill, 1995) and the LAN Times E-Mail Resource Guide (Osborne McGraw-Hill, 1994). Cox is the author of over two dozen magazine articles on computer applications in publications such as Information Week, Network Computing and Network Administrator.

Cox served as a Board Member of the Electronic Messaging Association (1995-1997). She is an Advisory Board Member for Florida Technical College planning relevant programming curriculum. Cox was an adjunct instructor for Florida Southern College, Barry University and Valencia Community College. She holds a BS in Education from the University of Georgia (Magna Cum Laude) and an MBA in Information Systems from the Florida Institute of Technology.


Last updated by Nancy Cox: July 16, 2003, 3:05 pm
Find this syllabus linked from the schedule at: http://www.ed.umuc.edu/schedule