UMUC-EUROPE GRADUATE PROGRAMS
BOWIE STATE UNIVERSITY

INSS685A Syllabus

Course Title Special Topics: Issues in E-Government
Term TERM 2, 2003/2004
Education Center DIST-ED_EUROPE_GRAD
Faculty Member Jan Cameron - jcameron@faculty.ed.umuc.edu

Faculty Contact Information:

Jan Cameron
SAXMUNDHAM HEALTH GROUP
Lambsale Meadow
Saxmundham
Suffolk
IP17 1AS
UK

jan@prof2u.com

Consultation:

24/7 via WT

Required Texts and Readings:

Congressional Internet Caucus. (1998-2002). Briefing book outline: E-Government. Retrieved December 11, 2002 from http://www.netcaucus.org/books/egov2001/.

American Psychological Association. (2001). Publication manual of the American Psychological Association (5th ed.). Washington D.C.: Author.

Supplementary Readings:

As prescribed in class

Recommended Journals:

As prescribed in class

Course Description:

This course introduces the basic concepts of using innovative technologies in public service environments and brings together key elements of the public administration and management information systems programs. Students will review strategic management models used to develop e-government projects, employ the best online resources, and obtain proficiency in a critical area of public service.

Course Goals:

As the primary course for the Certificate in E-Government and an elective in both the M.P.A. and the M.S. in Management Information Systems, this course introduces:

1. The theory and practice of e-government,
2. The mandate for e-government,
3. The practicalities of transforming government services from the traditional models to the delivery of local, national and global public services via the World Wide Web and the Internet, and
4. The challenges and opportunities inherent in such transformation.

Course Objectives:

At the conclusion of this course, students will be able to:

1. Understand the basic concepts of e-governance and the use of information systems in government,
2. Summarize issues and policies pertaining to e-democracy and the US and global digital divide,
3. Analyze case studies in e-government,
4. Apply strategic planning models to the development of e-government projects,
5. Present summaries of issues and policies around citizen access and the provision of governmental e-services,
6. Understand the human and technological resource issues,
7. Be aware of the legal, ethical and privacy implications of e-governance,
8. Analyze and critique literature related to e-government, and
9. Understand and critique principles of government website design.

Grading Information:

Grades for this course will be assigned as follows:

 A        92%
 B        80% – 91%
 C        70% – 79%
 F        Below 70%

Please note that Bowie State University does not use "D" for graduate students. The grade F(a) is used to designate academic failure. F(n) is used to designate failure for non-completion. Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog,. Hard copies of the catalog are available at your local Education Center.

Course Requirements:




Midterm examination 15%
Group research/presentation 20%
Conference participation 15%
Literature review 30%
Final examination 20%


Description of Course Requirements:

Participate in classroom discussions: You are expected to come to class prepared to engage in all discussions in a professional and informed manner. Usually this requires two to three hours of additional for every hour of a face-to-face class and approximately ten hours of preparation per week for a DE class.

Write graduate level papers or case studies: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Plan on committing approximately 150 hours over the duration of this course to producing professional level deliverables.

Orally/visually present prepared material: You are required to present your research in a professional manner. In a face-to-face course, this typically means an oral presentation accompanied by appropriate visual material. In a DE class, this means creating a visual/textual presentation for your instructor and classmates.

Complete one or more written examination(s): The examination process in this class will assist you in developing the writing and critical thinking skills necessary to successfully passing the comprehensive exam required of all graduate students. The questions used for this course will either be taken directly from past comprehensive exams or written as though to be included on a comprehensive exam.

Course Schedule:

Week    Dates        Module

1/2     Nov 3-9      Introduction

3 Nov 17-23    The Mandate for E-Government

                     Crisis Of Trust In Government

                     Coming Generation Of Digital Youth

                     Public Demand


4      Nov 24-30     Public Demand (cont)

                     Cost-savings


5      Dec 1-7       Elements of Transformation

                     Leadership

                     Strategic Investment
  
                     Collaboration


6     Dec 8-14      Civic Engagement

7     Dec 15-21     Challenges and Opportunities

                    Workforce Issues

                    Cost Structures
  
                    
                    Midterm Exam


8-9  Dec 22-Jan 18 Break


10   Jan 19-25     Challenges and Opportunities (cont)

                   Privacy 

11   Jan 26-Feb 1  Security

                   Interoperability

12   Feb 2-8       Records Management

                   Permanent  Availability And Preservation

                   Access

13   Feb 9-15      Digital Divide

                   Education / marketing

                   Competition / collaboration

                   Intergovernmentalism

14   Feb 16-22     Peer Reviews

15   Feb 23-29     Review for Final

16   Mar 1 - 7     Final Exam



Academic Policies:

Please refer to the UMUC-Europe Graduate Catalog for information on the following:

Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities

Hard copies of the catalog are available at your local Education Center.

Faculty Bio:



Although I have taught part-time for UM for some years, my “day job" is as the Practice Director of a Health Center within the British National Health Service. I have also a strategic I.T. role within the Primary Care Trust (the parent organization), and act as an I.T. advisor both to them and to the other General Practices in the area. In addition, I am a director and company secretary of a small Healthcare business. I have been involved with the planning and practice of e-government as it relates to the health service for nearly 5 years.

My MBA (Warwick) was undertaken mainly by Distance Education whilst in full-time employment - which I hope helps me to empathize with students taking DE classes!


Last updated by Jan Cameron: September 25, 2003, 10:33 pm
Find this syllabus linked from the schedule at: http://www.ed.umuc.edu/schedule