UMUC-EUROPE GRADUATE PROGRAMS
BOWIE STATE UNIVERSITY

INSS530 Syllabus

Course Title Information Systems in Organizations
Term TERM 1, 2004/2005
Education Center ADANA-GRAD
Faculty Member John Meinke - meinkej@faculty.ed.umuc.edu

Faculty Contact Information:

John G. Meinke
UMUC - Unit 29216
APO AE 09102

meinkej@faculty.ed.umuc.edu

370-6762 DSN
49 (0) 6221 / 37 82 08 Civilian
49 (0) 6221 / 31 58 71 Fax

Home: Werderstr 8
D-68723 Oftersheim
Germany
49 (0) 6202 / 5 77 79 16

Class meetings: 9, 11/12, 14, 16, 18/19, 21 September; Tues/Thurs 17.30-21.30, Sat/Sun 09.00-17.30

Consultation:

Before and after class
During the period 9 September - 21 September through the Incirlik (Adana) Education Center days, the Visiting Quarters evenings, and via email
Otherwise, through UMUC Headquarters in Heidelberg, Germany

Required Texts and Readings:

Bruner, R., Eaker, M., Freeman, R., Spekman, R., Teisberg, E., and
    Venkataraman, S.   (2003). The Portable MBA (4th ed.). New York: John
    Wiley andSons, Inc.

O'Brien, James A. (2003). Management Information Systems: Managing
   Information Technology in the E-Business Enterprise
(6th ed.). 
   New York: McGraw-Hill.

Supplementary Readings:

The standard for papers in the graduate program is the APA style. All participants in this course and all graduate INSS, MGMT, PUAD, and ECON courses should have a copy of the style guide:
American Psychological Association. (2001). Publication Manual of the American Psychological Association, 5th Edition. Washington DC: Author.

All graduate students should be prepared to utilize the UMUC online library at http://www.umuc.edu/library/.  The library contains a large number of full text academic journals that are free of charge and immediately available.  The library homepage also contains a number of links related to improving students' research and writing skills.

Throughout the course, the instructor will assign specific articles that students are expected to read and discuss as part of the “Participation” component of the course grade.

Recommended Journals:

A variety of full-text, online, free-of-charge, and pay-per-view academic journals are available through the MIS Webboard at http://webboard.ed.umuc.edu/~mis.

Governing.comis especially useful, as are the publications of the various professional societies (such as ACM -- the Association for Computing Machinery, the IEEE Computing Society, and the various management professional societies). In addition, there are many trade journals (such as eWEEK) that MIS professionals should become familiar with, many of these being published both weekly and on-line.

Course Description:

3 semester hours credit.  Prerequisites: Undergraduate principles of management and economics, or permission of the Program Director. Introduces basic management information systems concepts and examines the fundamental types of information systems.  Personal, work group, and enterprise information systems are discussed.  The challenge and use of information to gain competitive advantage are also examined.  Other topics to be discussed include:  the economics of information, use of value added concepts to evaluate information system effectiveness, and the application of system theory to information system architecture.

Course Goals:

As a required course in both the M.S. in Management Information Systems and the M.P.A., as well as the Information Systems Analyst Certificate, the Certificate in E-Government and the Certificate in Public Management, this course seeks primarily to:

  1. improve the professional skills of the participants,
  2. provide students with a foundational knowledge of the various
     roles of information systems in organizations, and
  3. assist degree-seeking students in preparing for the comprehensive
     exam, and
  4. improve the students' comprehension of the link between information
     management and public administration.

Course Objectives:

At the conclusion of this course the student will be able to:

  1. Compare and contrast the various roles information systems play
     in organizations and discuss how these roles are reflected in the
     organization's structure,
  2. Analyze different organizational situations involving the use of
     information systems and/or the application of information
     technology and make recommendations for improvement,
  3. Analyze and demonstrate the impact of advancements of information
     technology on organizational variables (such as: communications,
     work groups, management decisionmaking, and security),
  4. Demonstrate knowledge of basic techniques and elementary skills in
     in using application software (such as: databases and spreadsheets),
  5. Demonstrate familiarity with the literature in information systems
     or a field of their own interest (e.g., medicine or welfare) with
     a focus on the use of information technology in that field,
  6. Demonstrate knowledge of the other functional areas of an
     organization (such as: finance, marketing or public relations,
     operations, human resources, and research and development) so that
     information systems analysis of any organization can be performed
     in a more comprehensive fashion,
  7. Analyze ethical issues surrounding the use of information technology
     in organizations,
  8. Discuss the importance of networkds to organizations, including
     issues of security and privacy,
  9. Analyze the extent to which an organization's use of information
     technology contributes to its competitive advantage, and
 10. Apply value added concepts in the evaluation of information system
     effectiveness.

Grading Information:

Grades for this course will be assigned as follows:

A 92%+    B 80 – 91%    C 70-79%
F Below 70% F(a) or regular non-attendance F(n)

Please note that the Bowie State grading system does not include the grade of D.

Grades of Incomplete or Withdrawal are governed by UMUC – Europe policies. Please refer to the UMUC – Europe Graduate Catalog available at http://www.ed.umuc.edu/general_info/publications/catalogs/index.html or your local Education Center.

Course Requirements:

Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society.

In order to maximize your graduate educational experience in general and this course in particular, you are required to:

15% Midterm Examination
20% Final Examination
15% Organization Analysis Paper
15% Comps-question Paper and Presentation
10% Portable MBA Paper and Presentation
15% Applications Exercises, Discussion Questions
10% Participation

Description of Course Requirements:

Compressed Course Format:
Note that this course is being conducted in a compressed format. Over a two week period there will be 48 classroom hours, so participants should be prepared to devote maximum effort to the class. The final paper will be due two weeks after the completion of the last classroom session. However, since the classroom sessions will be somewhat intensive, be prepared to "give it your all."

Midterm and Final Examinations will be in-class. The bulk of each examination will be free response (essay-type) questions.

Portable MBA Paper and Presentation - Session 5:
Each student will make a 10-minute presentation on a chapter from the book The Portable MBA. The instructor will assign the chapters during Session 1. There may be more than one student assigned to the same chapter, depending on class size. Visual aids and inclusion of additional information from sources beyond the textbooks are highly encouraged. These chapters will be covered on the exams. Minimum requirements for the chapter review are:
1. Chapter review must include a summary and at least five (5) major points, and must compare and contrast the ways in which the chapter topics apply in the business world and in public administration.
2. Summary and discussion of major points are to be written up and posted to the Webboard no later than 24 hours prior to the presentation. The other students are encouraged to read this before the in-class presentation, and come prepared for discussion.

Comps-question Paper and Presentation - Session 11:
Prior to the end of Session 6, each student will be assigned a comps-type question. The student is to research the question, using several sources in addition to the textbooks, write a 4-7 page paper answering the question, and prepare a PowerPoint presentation of the answer to the class in Sessions 11 and 12. More than one student may be assigned the same question, but the work is to be done independently.

Organization Analysis Paper - due two weeks after Session 12:
Each student will select an organization or company, and investigate how it manages its information system(s), and the ability of the(se) information system(s) to support the needs of the company or organization in the future.

1. No later than Session 5, you must submit a one-page proposal identifying the organization or company (and the industry in which it operates), a description of why you have chosen this company or organization, and the sources you expect to use for your research (you may add sources as your work progresses). You will receive feedback from the instructor prior to session 6 regarding the suitability, scope, etc. of your proposal.

2. Once approved, perform an analysis of the company or organization. This should consist of an in-depth study that provides a brief overview of the company or organization, discussing the appropriateness of their current systems, and assessing the future potential of these systems to support growth, reduce costs, maintain competitive advantages, and otherwise support the future needs of the organization. The results of the analysis should be presented as by a consultant hired to recommend an improved system to the board of directors, which outlines a go-forward systems approach for the next decade and beyond. Include financial (cost to implement) and Return on Investment (ROI) data.

3. Documentation should consist of an 8-10 page paper, double-spaced, with standard margins and type font/pitch.
The final version of your paper will be due two weeks subsequent to the last class meeting (Tuesday, 05 October) posted to the webboard. You are encouraged to submit a rough draft/outline for feedback prior to the last formal class meeting, Tuesday, 21 September.

All papers must conform to the APA style.

Applications Exercises, Discussion Questions:

Exercises and questions from the O'Brien text (and other sources) will be assigned throughout the course. Some of these will be done in-class, others will be assigned as homework exercises.

Participation:
Every member of the class will be provided with access to the Webboard for this class (http://webboard.ed.umuc.edu/~mis/) and will be expected to check there frequently.
From time-to-time, questions will be asked in class (by the instructor and/or by students) for which you will be told to search out an answer (using the web, library, or other sources) and share the information found with the rest of the class via the Webboard. This is part of "Participation." The remainder of the "Participation" component of the grade comes from traditional in-class discussions.

Absences:
If you must miss class, you are responsible for getting information from fellow students regarding what you missed. Assume that there will be discussion and/or lecture information that is not in the textbook. Realize also that the Course Schedule shown below is "tentative". The instructor is willing to help you regarding what you missed, but will not have notes regarding the discussions that take place in the classroom, nor on the presentations, and cannot repeat the class. Your "Participation" for the missed class should come in the form of postings to the Webboard.

If you must miss an exam, you are responsible for making arrangements with the instructor, in advance if possible.

Plagiarism:
You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.

Course Schedule:

 Projected Course Schedule:

Note that chapters indicated in parentheses are in the O'Brien text.
Note also that chapters are NOT being covered in the order in which they appear in the textbook! Any changes to this projected schedule will be posted to the Webboard.
Students are expected to have read the chapter(s) and other assigned readings BEFORE the class period in which they are to be covered.


Session 1: Thursday, 9 September, 17.30-21.30
Introduction; Discussion of the roles of information systems in organizations.
Foundations of Information Systems (Ch. 1)
Computer Hardware (Ch. 13)
Assignment of MBA mini-papers

Session 2: Saturday, 11 September, 09.00-12.45
Basics - Computer Networks, Computer Software, Application Software
Telecommunications and Networks(Ch. 4)
Computer Software (Ch. 14)

Session 3: Saturday, 11 September, 13.45-17.30
Basics - Data Management, Literature Searching
Data Resource Management (Ch. 3)

Session 4: Sunday, 12 September, 09.00-12.45
Fundamentals of Organizations, Public and Private
Introduction to E-business Systems (Ch. 5)
Enterprise E-business Systems (Ch. 6)
Post MBA mini-papers prior to Session 5.

Session 5: Sunday, 12 September, 13.45-17.30
Electronic Commerce Systems (Ch. 7)
Student Presentations of Topics from the Portable MBA

Session 6: Tuesday, 14 September, 17.30-21.30
Impact of Advances in IT on the Organization
Developing Business/IT Strategies (Ch. 9)
Question time; Midterm Exam (comprehensive)

Session 7: Thursday, 16 September, 17.30-21.30
Information Systems in Support of Functional Areas
Decision Support Systems (Ch. 8)

Session 8: Saturday, 18 September, 09.00-12.45
Developing Business/IT Solutions (Ch. 10);

Session 9: Saturday, 18 September, 13.45-17.30
Enterprise and Global Management of IT (Ch. 12)

Session 10: Sunday, 1 September, 09.00-12.45
Use of IT to gain Competitive Advantage
Value Added Concept in Evaluation of Info. Systems
Competing with IT (Ch. 2)
MBA Chapter 11 - Strategy: Defining and Developing Competitive Advantage

Session 11: Sunday, 19 September, 13.45-17.30
Enterprise E-business Systems (Ch. 6)
Networks, Issues of Privacy and Security
Security and Ethical Challenges (Ch. 11)
Comps-question presentations

Session 12: Tuesday, 21 September, 17.30-21.30
Rough draft/outline of Organization Analysis Paper
Comps-question presentations
Review and Course Wrap-up.
Final Exam (Comprehensive, with heavier emphasis on material since the Mid-term)

Academic Policies:

The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarismThe official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: "Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi."

Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:

Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities

Hard copies of the catalog are available at your local Education Center.

Faculty Bio:

John Meinke, Collegiate Associate Professor with UMUC-Europe and Program Director of the Bowie State University MS in Management Information Systems program and the UMUC-Europe Master of Science in Information Technology program, earned the BA in Mathematics and the MEd in Mathematics Education from SUNY/Buffalo, the MAT in Mathematics from the University of Montana, and the MS in Computer Science from Illinois Institute of Technology. After a period with RCA Computer Systems Division, he became involved with post-secondary education, and has been involved in teaching and curriculum development in computing for three decades. He currently serves on the Board of Directors of the Consortium for Computing Sciences in Colleges and on the Steering Committees of both the CCSC Eastern Conference and the CCSC Southeastern Conference. In addition, he serves as a consultant to the CEEB (College Board) AP (Advanced Placement) in Computer Science program. His areas of interest include curriculum development, computer architecture and operating systems.
Email: meinkej@faculty.ed.umuc.edu or meinkej@acm.org ; Address: Werderstr 8, D-68723 Oftersheim, Germany. Telephone: 49-(0)6221-378208 or 370-6762/7157 (DSN) at UMUC-Europe, 49-(0)6224-924471 (home).


Last updated by John Meinke: July 27, 2004, 1:55 pm
Find this syllabus linked from the schedule at: http://www.ed.umuc.edu/schedule