UMUC-EUROPE GRADUATE PROGRAMS
BOWIE STATE UNIVERSITY

INSS530 Syllabus

Course Title Information Systems in Organizations
Term TERM 1, 2004/2005
Education Center AFCENT_(AFNORTH)_GRAD
Faculty Member Maggie Smith - smith@faculty.ed.umuc.edu

Faculty Contact Information:

Maggie Smith can be reached at mjsmith@ed.umuc.edu
Please use these numbers for telephone contact:
DSN: 370-6762, #212
CIV: 0040-6221-303890
CIV: 0049-173-323-4249 (Cell)

Consultation:

The fastest way to reach Maggie Smith is by email: mjsmith@ed.umuc.edu

Required Texts and Readings:

Bruner, R., Eaker, M., Freeman, R., Spekman, R., Teisberg, E., and
    Venkataraman, S.   (2003). The Portable MBA (4th ed.). New York: John
    Wiley andSons, Inc.

O'Brien, James A. (2003). Management Information Systems: Managing
   Information Technology in the E-Business Enterprise
(6th ed.). 
   New York: McGraw-Hill.

Supplementary Readings:

The standard for papers in the graduate program is the APA style. All participants in this course and all graduate INSS, MGMT, PUAD, and ECON courses should have a copy of the style guide:
American Psychological Association. (2001). Publication Manual of the American Psychological Association, 5th Edition. Washington DC: Author.All graduate students should be prepared to utilize the UMUC online library at http://www.umuc.edu/library/.  The library contains a large number of full text academic journals that are free of charge and immediately available.  The library homepage also contains a number of links related to improving students' research and writing skills.

Throughout the course, the instructor will assign specific articles that students are expected to read and discuss as part of the “Participation” component of the course grade.

Recommended Journals:

A variety of full-text, online, free-of-charge, and pay-per-view academic journals are available through the MIS Webboard at http://webboard.ed.umuc.edu/~mis.

Governing.comis especially useful, as are the publications of the various professional societies (such as ACM -- the Association for Computing Machinery, the IEEE Computing Society, and the various management professional societies). In addition, there are many trade journals (such as eWEEK) that MIS professionals should become familiar with, many of these being published both weekly and on-line.

Course Description:

3 semester hours credit.  Prerequisites: Undergraduate principles of management and economics, or permission of the Program Director. Introduces basic management information systems concepts and examines the fundamental types of information systems.  Personal, work group, and enterprise information systems are discussed.  The challenge and use of information to gain competitive advantage are also examined.  Other topics to be discussed include:  the economics of information, use of value added concepts to evaluate information system effectiveness, and the application of system theory to information system architecture.

Course Goals:

As a required course in both the M.S. in Management Information Systems and the M.P.A., as well as the Information Systems Analyst Certificate, the Certificate in E-Government and the Certificate in Public Management, this course seeks primarily to:

  1. improve the professional skills of the participants,
  2. provide students with a foundational knowledge of the various
     roles of information systems in organizations, and
  3. assist degree-seeking students in preparing for the comprehensive
     exam, and
  4. improve the students' comprehension of the link between information
     management and public administration.

Course Objectives:

At the conclusion of this course the student will be able to:

  1. Compare and contrast the various roles information systems play
     in organizations and discuss how these roles are reflected in the
     organization's structure,
  2. Analyze different organizational situations involving the use of
     information systems and/or the application of information
     technology and make recommendations for improvement,
  3. Analyze and demonstrate the impact of advancements of information
     technology on organizational variables (such as: communications,
     work groups, management decisionmaking, and security),
  4. Demonstrate knowledge of basic techniques and elementary skills in
     in using application software (such as: databases and spreadsheets),
  5. Demonstrate familiarity with the literature in information systems
     or a field of their own interest (e.g., medicine or welfare) with
     a focus on the use of information technology in that field,
  6. Demonstrate knowledge of the other functional areas of an
     organization (such as: finance, marketing or public relations,
     operations, human resources, and research and development) so that
     information systems analysis of any organization can be performed
     in a more comprehensive fashion,
  7. Analyze ethical issues surrounding the use of information technology
     in organizations,
  8. Discuss the importance of networkds to organizations, including
     issues of security and privacy,
  9. Analyze the extent to which an organization's use of information
     technology contributes to its competitive advantage, and
 10. Apply value added concepts in the evaluation of information system
     effectiveness.

Grading Information:

Grades for this course will be assigned as follows:

A 92%+    B 80 – 91%    C 70-79%
F Below 70% F(a) or regular non-attendance F(n)

Please note that the Bowie State grading system does not include the grade of D.

Grades of Incomplete or Withdrawal are governed by UMUC – Europe policies. Please refer to the UMUC – Europe Graduate Catalog available at http://www.ed.umuc.edu/general_info/publications/catalogs/index.html or your local Education Center.

Course Requirements:

Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society.

In order to maximize your graduate educational experience in general and this course in particular, you are required to:

25% Midterm Examination
25% Final Examination
25% Participation (Participation includes general class discussions, Applications Exercises, Discussion Questions, and other classroom activities such as 15% Individual mini-case presentation and/or The Portable MBA Summaries)
25% Written Case Analysis (Group) and Presentation

Description of Course Requirements:

Midterm and Final Examinations: In-class. At least 50% of each exam will be closed-book.

Participation: Mini-Case Presentation and/or The Portable MBA Summary
Students will make a 10-minute presentation on a Real World Case from the O'Brien text book during the discussion of the chapter. Students will select the cases from a sign-up list the first morning of class. Also, as part of the participation grade, students will summarize sections/chapters from The Portable MBA. These chapters will be covered on the exams. There may be more than one student assigned to the same chapter, depending on class size. Visual aids and inclusion of additional information from sources beyond the textbooks are highly encouraged. Minimum requirements for the section/chapter review are:
1. Chapter review must include a summary and at least five (5) major points, and must compare and contrast the ways in which the chapter topics apply in the business world and in public administration.
The other students are encouraged to read the chapter before the in-class presentation and come prepared for discussion.
Participation: Applications Exercises, Discussion Questions:
Exercises and questions from the O’Brien text (and other sources) will be assigned throughout the course. Details of these assignments will be discussed in class.
Group Case Analysis:
During the first weekend, students will form groups between three and four students, depending on the size of the class. The group will analyze a case (to be assigned by selection), using several sources in addition to the textbooks, write a 4-7 page paper answering the questions, and prepare a PowerPoint presentation of the analysis for the class. Dates for presenations will be determined and assigned during Saturday morning of the first class.

Midterm Exam:
The Midterm exam will be given the first morning of the third weekend, Saturday, September 25.
Final Exam:
The Final exam will be given on Sunday morning of the last weekend.

Writing Requirements: All papers must conform to the APA style. The paper should be in the format described in the guidelines for the INSS 690 final paper (see http://faculty.ed.umuc.edu/~meinkej/inss690/apaguidelines.pdf). A Powerpoint summary of using references in the APA style can be found at http://owl.english.purdue.edu/workshops/pp/APA2.PPT and a more extensive description of the APA style is available at http://owl.english.purdue.edu.
Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.

Absences:
If you must miss class, you are responsible for getting information from fellow students regarding what you missed. Assume that there will be discussion and/or lecture information that is not in the textbook. Realize also that the Course Schedule shown below is subject to change by the instructor as needed. The instructor is willing to help you regarding what you missed, but will not have notes regarding the discussions that take place in the classroom, nor on the presentations, and cannot repeat the class.
If you must miss an exam, you are responsible for making arrangements with the instructor, in advance if possible.

Course Schedule:

Projected Course Schedule:

Note that chapters are NOT being covered in the order in which they appear in the textbook!
Note that any changes to this projected schedule will be presented in class.
Students are expected to have read the chapter(s) and other assigned readings BEFORE the class period in which they are to be covered.


Saturday AM
August 28
Administrative Tasks
Background Module 1: Introduction
O’Brien - Chapter 1
The Portable MBA: Chapters 1 & 2

Saturday PM
August 28
Background Module 3, 4, 5:
Basics – Computer Hardware, Software & Data Management
Computer Hardware: O’Brien – Chapter 13
Computer Software: O’Brien – Chapter 14

Sunday AM
August 29
Background Module 3, 4, 5:
Basics – Computer Hardware, Software, Networks, & Data Management
Basics – Data Management
Data Resource Management: O’Brien - Chapter 3
Telecommunications and Networks: O’Brien – Chapter 4
Background Module 2: Fundamentals of Organizations
The Portable MBQ: Chapters 3, 5, & 8
Assignment of The Portable MBA Chapter Presentations

Sunday PM
August 29
Topic Module 2: Organizations’ Uses of Information Systems/IT
Introduction to E-Business Systems: O’Brien – Chapter 5
Enterprise E-business Systems: O’Brien - Chapter 6 (Introduction)

Sunday AM
September 12
Review for Midterm Exam

Sunday PM
September 12
Electronic Commerce Systems: O’Brien - Chapter 7

Saturday AM
September 25
Midterm Exam

Saturday PM
September 25
Topic Module 3: Impact of Advances in IT on the Organization
Developing Business/IT Strategies: O’Brien – Chapter 9
Developing Business/IT Solutions : O’Brien – Chapter 10
The Portable MBA: Chapters 9, 10, & 11
Enterprise E-business Systems: O’Brien – Chapter 6, continued

Sunday AM
September 26
Topic Module 4: Impact of Advances in IT on the Organization Decision Support Systems: O’Brien – Chapter 8
Enterprise and Global Management of IT: O’Brien – Chapter 12
The Portable MBA: Chapters 6, 7, & 12, & 14

Sunday PM
September 26
Topic Module 5: Use of IT to gain Competitive Advantage
Competing with IT: O’Brien – Chapter 2
The Portable MBA: Chapters 11 & 13
Topic Module 6: Value Added Concepts for Evaluation of Information Systems
Competing with IT: O’Brien – Chapter 2, continued
Enterprise E-business Systems: O’Brien – Chapter 6, continued
Topic Module 7: Issues of Privacy and Security in Networks
Security and Ethical Challenges: O’Brien: Chapter 11

Saturday AM
October 9
Topic Module 8: Ethical Issues in the Use of IT in Organizations
Ethical Issues
Security and Ethical Challenges: O’Brien: Chapter 11, continued

Saturday PM
October 9
Presentations
Review for Final Exam

Sunday AM
October 10
Final Exam

Sunday PM
October 10
Presentations

Academic Policies:

The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarismThe official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: "Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi."

Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:

Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities

Hard copies of the catalog are available at your local Education Center.

Faculty Bio:

Maggie Smith has been teaching in the undergraduate business and computer studies and MIS graduate program in Europe for eight years. Detailed information regarding her business experience and academic experience will be shared the first day of class.


Last updated by Maggie Smith: August 3, 2004, 10:09 am
Find this syllabus linked from the schedule at: http://www.ed.umuc.edu/schedule