Faculty Contact Information:
David L. Phillips
PSC 46 Box 86
APO AE 09469
Cell Phone: 07788638244 (Leave a short message and I'll get back to you)
Email: dphillips@faculty.ed.umuc.edu
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Consultation:
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After class by appointment in advance.
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Required Texts and Readings:
Bruner, R., Eaker, M., Freeman, R., Spekman, R., Teisberg, E., and
Venkataraman, S. (2003). The Portable MBA (4th ed.). New York: John
Wiley andSons, Inc.
O'Brien, James A. (2003). Management Information Systems: Managing
Information Technology in the E-Business Enterprise (6th ed.).
New York: McGraw-Hill.
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Supplementary Readings:
The standard for papers in the graduate program is the APA style. All participants in this course and all graduate INSS, MGMT, PUAD, and ECON courses should have a copy of the style guide:
American Psychological Association. (2001). Publication Manual of the American Psychological Association, 5th Edition. Washington DC: Author.All graduate students should be prepared to utilize the UMUC online library at http://www.umuc.edu/library/. The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students' research and writing skills.
Project Management Body of Knowledge (PMBOK), 2000 Edition.
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Recommended Journals:
A variety of full-text, online, free-of-charge, and pay-per-view academic journals are available through the MIS Webboard at http://webboard.ed.umuc.edu/~mis.
Governing.comis especially useful, as are the publications of the various professional societies (such as ACM -- the Association for Computing Machinery, the IEEE Computing Society, and the various management professional societies). In addition, there are many trade journals (such as eWEEK) that MIS professionals should become familiar with, many of these being published both weekly and on-line.
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Course Description:
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3 semester hours credit. Prerequisites: Undergraduate principles of management and economics, or permission of the Program Director. Introduces basic management information systems concepts and examines the fundamental types of information systems. Personal, work group, and enterprise information systems are discussed. The challenge and use of information to gain competitive advantage are also examined. Other topics to be discussed include: the economics of information, use of value added concepts to evaluate information system effectiveness, and the application of system theory to information system architecture.
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Course Goals:
As a required course in both the M.S. in Management Information Systems and the M.P.A., as well as the Information Systems Analyst Certificate, the Certificate in E-Government and the Certificate in Public Management, this course seeks primarily to:
1. improve the professional skills of the participants,
2. provide students with a foundational knowledge of the various
roles of information systems in organizations, and
3. assist degree-seeking students in preparing for the comprehensive
exam, and
4. improve the students' comprehension of the link between information
management and public administration.
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Course Objectives:
At the conclusion of this course the student will be able to:
1. Compare and contrast the various roles information systems play
in organizations and discuss how these roles are reflected in the
organization's structure,
2. Analyze different organizational situations involving the use of
information systems and/or the application of information
technology and make recommendations for improvement,
3. Analyze and demonstrate the impact of advancements of information
technology on organizational variables (such as: communications,
work groups, management decisionmaking, and security),
4. Demonstrate knowledge of basic techniques and elementary skills in
in using application software (such as: databases and spreadsheets),
5. Demonstrate familiarity with the literature in information systems
or a field of their own interest (e.g., medicine or welfare) with
a focus on the use of information technology in that field,
6. Demonstrate knowledge of the other functional areas of an
organization (such as: finance, marketing or public relations,
operations, human resources, and research and development) so that
information systems analysis of any organization can be performed
in a more comprehensive fashion,
7. Analyze ethical issues surrounding the use of information technology
in organizations,
8. Discuss the importance of networkds to organizations, including
issues of security and privacy,
9. Analyze the extent to which an organization's use of information
technology contributes to its competitive advantage, and
10. Apply value added concepts in the evaluation of information system
effectiveness.
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Grading Information:
Grades for this course will be assigned as follows:
A 92%+ B 80 – 91% C 70-79%
F Below 70% F(a) or regular non-attendance F(n)
Please note that the Bowie State grading system does not include the grade of D.
Grades of Incomplete or Withdrawal are governed by UMUC – Europe policies. Please refer to the UMUC – Europe Graduate Catalog available at http://www.ed.umuc.edu/general_info/publications/catalogs/index.html or your local Education Center.
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Course Requirements:
Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society.
In order to maximize your graduate educational experience in general and this course in particular, you are required to:
25% Discussion question responses from each chapter of the O'Brien book.
25% Final Examination
25% Project
25% Participation
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Description of Course Requirements:
Final Examination will be in-class. The examination will consist of multiple choice, fill in the blank and comprehensive questions.
Chapter Assignments from the Discussion Questions:
Chapter 1: Questions 1,2,4,5,7,8,9,10
Chapter 2: Questions 1,5,9,10
Chapter 3: Questions 2,5,6,8,9,10
Chapter 4: Questions 1,2,4,5,6,7,9
Chapter 5: Questions 2,5,6,8,9,10
Chapter 6: Questions 1,2,4,7,10
Chapter 7: Questions 1,4,5,6
Chapter 8: Questions 2,3,5,6,8,9,10
Chapter 9: Questions 1,2,4,7,8,10
Chapter 10: Questions 1,4,5,7
Chapter 11: Questions 1,2,3,5,7,8,10
Chapter 12: Questions 1,2,4,5,7,8,9
Chapter 13: Questions 1,4,5,7,8,9,10
Chapter 14: Questions 1,2,4,5,6,7,8,9,10
All discussion question responses will be due on the 8th of October.
Project:
Response to a request for proposal.
With a Master of Science in Management Information Systems and the M.P.A., as well as the Information Systems Analyst Certificate, the Certificate in E-Government and the Certificate in Public Management, most prospective candidates will experience this process at some point in their career. This process may be experienced while working in either private or public sectors. Generally, prospective companies responding to RFP’s must present to their potential customer why they are the most qualified to satisfy their requirements. The lead director responsible for the bid will usually manage the new organization and be responsible for its care and feeding until it reaches either a mature stage when the responsibility can be delegated more effectively or is finished. Many times, the requirement will be for a system that an organization has little or no experience with and this presents an opportunity for growth in an area that may be emerging or provide a strategic advantage. The course material covered will support all aspects of this project by not only giving the student an introduction to information systems in organizations, but also experience in learning how to perform research on what types of information systems exist and high level steps to achieve implementation. Concepts obtained from The Portable MBA will be critical for successful completion of the project.
Schedule of events for project:
Initiation/Scoping: 1st weekend.
Selected case studies will be analyzed and assigned during this phase of the project.
Proposal Presentation: Final weekend (26 September - Harrogate, 10 October - Mildenhall).
All students will be board members of the customer selection team. This will give each student an opportunity to be both a customer and a presenter.
When presenting proposals, the student will be given 20 minutes.
The presentation will be performed in power point with a supporting paper (At least 4 - 6 pages).
All papers must conform to the APA style.
Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
Grading of project: The final project grade will be based on the presentation (50%) and the paper (50%).
Participation:
Between the 30th of August and the 24th of September, discussion topics will be posted on the webboard. It is expected that all students will respond to the discussion topics.
Every member of the class will be provided with access to the Webboard for this class (http://webboard.ed.umuc.edu/~mis/) and will be expected to check there frequently.
From time-to-time, questions will be asked in class (by the instructor and/or by students) for which you will be told to search out an answer (using the web, library, or other sources) and share the information found with the rest of the class via the Webboard. This is part of “Participation,” as the Webboard is our mechanism for communication during the weeks between class meetings.
The remainder of the “Participation” component of the grade comes from traditional in-class discussions.
Absences:
If you must miss class, you are responsible for getting information from fellow students regarding what you missed. Assume that there will be discussion and/or lecture information that is not in the textbook. Realize also that the Course Schedule shown below is subject to change by the instructor as needed. The instructor is willing to help you regarding what you missed, but will not have notes regarding the discussions that take place in the classroom, nor on the presentations, and cannot repeat the class. Your “Participation” for the missed class should come in the form of postings to the Webboard.
If you must miss an exam, you are responsible for making arrangements with the instructor, in advance if possible.
You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
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Course Schedule:
Projected Course Schedule:
Note also that chapters are NOT being covered in the order in which they appear in the textbook!
Note that any changes to this projected schedule will be posted to the Webboard.
Students are expected to have read the chapter(s) and other assigned readings BEFORE the class period in which they are to be covered.
28/29 August - Harrogate Review of both books, Case Study Reviews and Project Assignments.
30 August - Both Locations Discussion Topics Begin.
11/12 September - Mildenhall Review of both books, Case Study Reviews and Project Assignments.
25/26 September - Harrogate Presentations, Final Exam.
8 October - Both Locations Discussion Question Responses Due.
9/10 October - Mildenhall Presentations, Final Exam.
10 October - Both Locations Project Papers Due.
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Academic Policies:
The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarismThe official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: "Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi."
Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities
Hard copies of the catalog are available at your local Education Center.
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Faculty Bio:
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David (Dave) Phillips has over 18 years in the IT industry working his way up from entry-level apprentice technician serving in the United States Navy to European Deputy Program Manager of a major firm responsible for operation of a large multi-million dollar software services/business process reengineering contract. He is a member of the Project Management Institute and the Institute for Industrial Engineers.
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